Customer service
Business ordering
Here you will find answers to the most frequently asked questions that apply to business customers. Would you like to know the status of your order? You can check that here too. Is your question not listed here or would you like more information about something? Then get in touch with us!
Yes that is possible! Register your buiness acount and benefit from special conditions combined with even more advantages, such as the possibility to order on account and personal discount conditions. After completing all required details, you will receive your personal login details within 2 working days at the latest.
No, there is no minimum order amount. So you can place an order at any time.
As a business customer, you benefit from special discount conditions. For orders with a minimum order value of £ 1,000 excl. we are happy to provide a quotation. Would you like to receive one for a particular business order? Then contact us.
You can! You can request a quote very quickly and easily. The condition for requesting a quote is that it involves a minimum of three different products and a minimum quote value of £1,000 excluding VAT. Once we receive your quote request, we will start working on it as soon as possible.
As a business customer, you can place your order on account and pay afterwards. There are a number of conditions for this. Your company, association, foundation or institution must exist for at least one year. Then we perform a credit check. If this is approved, you can start ordering.
Purchased orders or order forms can be emailed to business@ventilationland.co.uk Orders are usually confirmed within one working day and the delivery time starts from that moment. Please take into account a possible longer delivery time due to processing your order.
Can't log in? Then you may have entered the wrong username or password. Your keyboard settings may also be wrong. If necessary, you can change your password at the login screen via 'Change password'.
All our business deliveries are subject to our business terms and conditions of delivery. Click here to view these. Own purchasing conditions are not valid and will be rejected.
Is your question not listed here? Then contact our customer service and we will be happy to help you! You can reach us via chat and WhatsApp, among others.
Can we help you with anything else?
At Ventilationland, we think it is important that we can always be reached and answer your questions as quickly as possible. Therefore, you can reach us in several ways, including via chat or WhatsApp. We are happy to help!
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